Solveso Interactive Pte Ltd was incorporated in Singapore 20 years ago with the vision and focus of being the leader in providing Customer Experience Management and Contact Center Solutions. The 'Interactive' element in the Company's title was a conscious inclusion to recognise the importance of Human to Human interactively in all interaction touch points with the Customer. Solveso understood that there was an important need the bridge this gap that exists between Organisations and their Customers.



Since then, Solveso has been an active provider of Contact Center Solutions, focusing on the Genesys Contact Center with major implementations to multi-national Companies and in recognition has achieved a Gold Partnership level with Genesys.



In 2012, Solveso embarked on our Oracle line of business based on identifying the alignment of Oracle's vision of Customer Experience to that of Solveso. This was also part of Solveso's constant drive towards innovation and relevancy and to be at the forefront of Customer Experience Management solutions. Solveso stepped into the Business of provisioning of Oracle Knowledge Management and in recognition we have achieved a Gold Partnership status with Oracle.



In 2013, Solveso, recognising the huge Business potential in providing Cloud solutions in the Customer Experience Management space, decided to embark on the provisioning of Customer Relationship Management and Case management solutions that was offered by Oracle Sales and Service cloud.



Solveso continues to be fully committed to the vision of providing Customer Experience solutions and we look forward to our continued close partnership with Oracle to realise this vision.